Members can register up to 6 pets under one membership
You can cancel at any time
Connecting will take anywhere from 30 secs up to 1 minute. Please be patient and don’t hang up. If one of our Vets are helping someone else, there will be a message stating the Vet is unavailable. Then you can text or call back in a minute. This is rare but it might happen on the odd occasion.
Video chatting requires a faster phone processor and good WiFi or Cell Data connection. Iphone 4 or greater or Samsung 4 or greater work well with Face time. Some older models just don’t have the processor speed to make it work correctly. If you are experiencing difficulty it is most likely your connection. We encourage you to ensure you have adequate connection and an updated phone for best results when using Pet Vet Hotline.
No, once you have selected your payment option there are no additional fees
Hotline Membership - $12.95/month
Premium Membership - $19.95/month
Yes, our app is accessible worldwide as long as you have Cell or WiFi access with a minimum bandwidth speed of 1.25mb up and down
All of our vets are licensed with at least 5 years of experience.